Frequently asked questions
What is your return policy?
Items must be returned within 14 days of receipt.
How to purchase product online?
What are the delivery cost?
UK Delivery is Free
We ship our UK orders with Royal Mail's Special Delivery Service, which is insured and reliable. Please make sure that there is someone available to sign for the parcel. You will be emailed a notification including a tracking number once sent. Delivery times are between 1-3 working days unless otherwise specified on the product page.
Import Duties And Taxes
For shipping outside of the UK there may be certain import duties, taxes or clearances fees applied to the parcel when entering your country. Please contact your local authorities to obtain the correct information on any applicable charges.
What is the Disk Dr warranty?
All Disk Dr. products have a one-year after sale warranty against manufacturing defects.
What is your range of Disk Dr treatment products?
Disk Dr Waist WG30 G2, Disk Dr Waist WG50 G2, Disk Dr Neck CS300 / Disk Dr Neck CS500
What is a difference between WG30 G2 and WG50 G2?
All day-to-day activities can be conducted while wearing Disk Dr WG30 G2.
Can I use Disk Dr Waist after spine surgery?
Disk Dr Waist belt you can be used 3 month after spine surgery.