Frequently asked questions
What is your return policy?
Items must be returned within 14 days of receipt.
How to purchase product online?
What are the delivery cost?
Some items can be sent by DHL, please ask for shipping price.
We ship our UK orders over £100.00 with Royal Mail's Special Delivery Service, which is insured and reliable. Please make sure that there is someone available to sign for the parcel. You will be emailed a notification including a tracking number once sent. Delivery times are between 1-3 working days unless otherwise specified on the product page.
Import Duties And Taxes
For shipping outside of the UK there may be certain import duties, taxes or clearances fees applied to the parcel when entering your country. Please contact your local authorities to obtain the correct information on any applicable charges.
What is the SDD warranty?
All SDD products have a one-year after sale warranty against manufacturing defects.
What is a difference between SDD Single and SDD Double?
All day-to-day activities can be conducted while wearing SDD Single belt.
Can I use SDD Belts after spine surgery?
SDD belts you can be used 3 month after spine surgery.